FAE

2017年06月06日 14:12    发布者:KT咨询
NO.84-【猎头职位:北京需要一位  FAE 】联系人:Raymond-Chen,邮箱:hr@kthr.com,微信也可查询职位了!打开手机微信,搜号码“KTHR_COM”或查找微信公众帐号“KT人才”或扫描以上二维码即可添加,欢迎大家关注! 岗位职责:FAEwill assist the customer to understand and use our storage devices in theirproducts; with the goal to ultimately ensures successful production of customerdrives using our products. Typical activities include the following:-Onsite customer support.-Teach customers usage of our SSD controllers.-Help customer review/debug firmware to support our SSD controllers. - Support customer meetings and manage closure of actionitems.-Become the central liaison between customer and our design team: clearlyunderstand and explain customer issues and requests to our support team.-Debug issues on the bench or customer site for host/drive compatibility issues.-Create problem report and present to customers.-Collect feature requests from customers to design team to improve product. -Competitive analysis.-Conducting tests and documenting results as requiredUnderstandingof Embedded System Design and Firmware Development.-Serial ATA Interface and PHY.-PCIe interface. NVMe.  eMMC.-NAND technology and interfaces.-Direct customer management experience-Knowledge of SSD system requirements, customers, operation, and hands-on PC,MAC or server systems debug skills.-Understanding of key HW and SW trends within the Client or Server industryincluding form factors, power, performance, software applications preferred.-General knowledge about ASIC design and manufacturing flow.福利:13薪  五险一金  年假